The email I just received -
"Philip,
I will have a new NPRO atomizer shipped to you.
When you receive the replacement package in 5-7 business days there will be a business card with our Scottsdale, AZ address on it. Please, kindly ship the defective product back to that address at your convenience.
Here are a few NJOY tips:
- Protect the NJOY device from contacting metal articles in your pocket, wallet or other bags. The conductors can bring about a short circuit, heating or damages to the battery and atomizer component.
- Keep NJOY away from extreme high and low temperature environments while in use or storage.
- Keep NJOY away from cell phones as the magnetic signal to and from the phone can damage the operating system of the product.
Thank you!
Chelsea Radford
N J O Y
Customer Service"
Sheesh! Looks like I'll need a "special pocket" for this thingie!