#162928 by Slacker G
Thu Jan 19, 2012 1:35 am
Thu Jan 19, 2012 1:35 am
A while ago I bought a power supply for my new i5 system. I ordered a 600 w Thermaltake supply and found the one that looked like it at Tiger Direct.com. When It got here the first thing I noticed was that the box was white and not black. Then when I got around to assembling the i5 about two weeks later (Took time for all the parts to get here) and I opened it up and started to bolt it in. Then I noticed that it had about 8- 4 pin power plugs as used in the now pretty much obsolete EIDE parallel drives.
(You don't have to understand all of this but the good part is coming.)
And I saw that it only had 4 new configuration power plugs. BUMMERS!! And they were oll on one string so I couldn't reach both the hard drives and the CD R DVD R at the same time. So I asked to return it.
It took a day to get the email, but they said that they would send a pre paid return label to me. And they did. HUH? Someone willing to pick up the $$$$$shipping on a ten ton power supply because it won't work for you? Yup. That's Tiger Direct. First of many times that I will do business with them.
The only other guys that have dealt with that do stuff like that was Musicians Friend. I always get my gear first if they have it. They always send a pre paid shipping RMA label to you if you aren't happy about something.
I just don't know of that many businesses who actually give a damn about someone after they have their money. That's pretty rare these days. I just wanted to say something nice about a company for a change and to be able to say it honestly. You know there are business who will send you into a rage by just hearing their name, don't you? If not, I'm sure your turn is coming.
(You don't have to understand all of this but the good part is coming.)
And I saw that it only had 4 new configuration power plugs. BUMMERS!! And they were oll on one string so I couldn't reach both the hard drives and the CD R DVD R at the same time. So I asked to return it.
It took a day to get the email, but they said that they would send a pre paid return label to me. And they did. HUH? Someone willing to pick up the $$$$$shipping on a ten ton power supply because it won't work for you? Yup. That's Tiger Direct. First of many times that I will do business with them.
The only other guys that have dealt with that do stuff like that was Musicians Friend. I always get my gear first if they have it. They always send a pre paid shipping RMA label to you if you aren't happy about something.
I just don't know of that many businesses who actually give a damn about someone after they have their money. That's pretty rare these days. I just wanted to say something nice about a company for a change and to be able to say it honestly. You know there are business who will send you into a rage by just hearing their name, don't you? If not, I'm sure your turn is coming.
