Scamming musicians is nothing new. They’re easy marks, whose best defense mechanism against the scammers lining up to get a hand in their wallets, is the lack of funds within. But musicians’ lack of money doesn’t stop these scam artists from trying… it just means they have to scam in bulk.
Case in point: Music Xray. Music Xray will tell you they are providing a service to these musicians by offering “exposure opportunities”, that put their music in front of “Music Industry Professional”… for a fee. Right, so if you’re a musician, instead of buying that QuickStop burrito, you can pay $3+ to submit your music to one of these “exposure opportunities” and have your music reviewed by an “industry professional”. Of course, anyone can sign up to be one of these said “professionals”. Yup, anyone and their uncle can sign up as one and start creating “opportunities” that charge musicians a submission fee. Or you could just cut out the middle man and give your uncle Lenny $3 to tell you how great you are (thanks Lenny!).
Think American Idol, except all the thousands and thousands of contestants have to pay to have to pay each judge for every “opportunity” to perform for them and instead of Simon, you get berated by uncle Lenny (who was in a band once). And in this scenario, Music Xray would be the TV producers who get to make coin off the whole thing, while declaring their innocence of any wrong-doing. It’s not their fault Lenny is really a refrigerator repair man and can’t cary a tune in a bucket.
Want more proof? Music Xray are also prolific spammers. Once you’re on their list, they will email you constantly with “opportunities” from a range of email domains, so you can’t kill them off with a spam filter. You can keep trying to “unsubscribe” but it won’t do you any good. Classy! How much money would you give to a spammer?
And Music Xray also searches for, and responds to, articles that discus their business as being a scam (like this one). This in itself is an obvious mark of a shady business.
So, is Music Xray a scam? Maybe it depends on how much you like QuickStop burritos. Judge for yourself…
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Hi Dasspunk. Mike McCready here, co-founder and CEO of Music Xray.
It’s not so much that we seek out any articles about our company so much as people find them and alert us or we get a Google alert or something like that and as with any business that deals with thousands of users it’s important for us to manage our reputation.
I appreciate the intention behind your post. As a one-time jaded musician myself, the whole reason we took our company in the direction we did was to be part of the solution to the numerous shady offers that are out there. So, I get what you’re trying to do. Nevertheless, we are backed by venture capital have reputable advisors and partners who would never be involved in a shady operation. We’re held to a pretty high standard.
Please allow me to address a couple of your points.
Yes, it is true that anyone can sign up on our site and offer to be a music industry professional and accept song submissions from artists. However, all of these accounts must go through an approval process and we do not publish any opportunities we find to be bogus. If any slip through the cracks, we have an extensive community policing system that enables any musician to rate the industry professionals and leave comments right on their profile page for everyone to see. We publish all legitimate comments, good and bad and you can see an example of that here: http://www.musicxray.com/profiles/626
Also, this is the commitment we make to artists: http://www.musicxray.com/our-commitment
This is where success stories are published and anyone can vet them if they’d like to: http://www.musicxray.com/success-stories
Lastly, regarding the spam: we only launched the site a few months ago so we are in an aggressive marketing stage – trying to get the word out. Part of our effort to do that involves getting a lot of our users to sign up to our affiliate program and we encourage them to sign up other musicians. We’ve run email address gathering contests and other campaigns that have unfortunately resulted in some people being signed up to our email list multiple times and against their will. Frankly, we should have foreseen that. As a result, it has given us a mixed bag of outcomes precisely because we’ve received a number of complaints and it has been hard for a small number of people to unsubscribe because we use several different email service providers with multiple lists. We hope to have that solved this coming week. We’re not ignoring the issue and we’re changing the way to ask our users to help us spread the word. I’m not saying it won’t happen again but we’re trying to stem this.
In conclusion, we run a very transparent ship. I’m not saying there aren’t legitimate complaints about our service. We’re not perfect but we do engage and interact with our users in an effort to improve. We want Music Xray to be the fastest, most economical and most efficient way for musicians to get in touch with music industry professionals. We are always open for dialog and to address concerns. We have 24 hour customer service during the week and it’s only slightly reduced on the weekends. We’re doing our best and will make improvements in the areas where the criticisms ring true.
Thanks Dasspunk for the opportunity to address this. I try to be personally available as much as possible so if I’ve left anything un-addressed please get in touch and Ill be happy to give you my best answers.
-Mike
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Dean writes:
I am a MusicXray member myself, and I do wonder about the integrity of anyone who charges people just to listen. The rule of thumb preached by the major songwriting organisations and musicians unions is that as a musician or writer you should NEVER hand over any money upfront, and anyone asking you to do this is untrustworthy.
I get sensational e-mails all the time from Music Xray saying things like ”songs neede for Beyonce”, ”songs needed for Taylor Swift”, and ”songs needed for major brand ad campaign”. However when one looks more closely it is usually an independent publisher or company, or even just a person, who is going to ‘attempt’ to plug your song to the companies who represent Taylor Swift or Beyonce, which could of course just mean putting a CD in the post, which we can all do ourselves, and which we all know is pointless. These e-mails are totally, and deliberately, misleading.
Certainly the ‘success stories’ to which Mike McCready has helpfully directed us here make no mention of any song being succesfully placed with these artists, or as far as I can see any recognisable artist at all. Same goes for the ad-campaigns. There is no mention of any of it. Instead success stories are things like: ”Block Scholars just got accepted to be placed on Valleyarm MIDEM Sampler to be handed out to industry movers and shakers in Cannes, France at the MIDEM Conference!”
This sounds to me like somebody is going to make some CD’s, take a bag full of them, stand outside the conference centre and pass them to disinterested music execs as they pass by. It’s hardly the same as Beyonce selling a million copies of a song you wrote and she recorded. Has music Xray never succesfully placed a song with an established and recognisable artist? Not one? Ever? If they have why are they not shouting it from the rooftops?
The ‘Torrez Music Group’, one of the most regular and misleading parties making money through the site, regularly claims to require songs for artists such as Carrie Underwood, yet does not list any of the artists it claims it represents or has contacts to on it’s website. Makes no metion of them at all. The website is sparse to say the least and doesn’t look as if it’s been updated for about a year – http://www.torrezmm.tk/
The whole Music Xray thing is cleverly done – they do have their little success stories – they’re not just pocketing all the money they get and clearing out, so it is very difficult to throw any mud that sticks. This is a much more sustainable and legitimate way to take money from musicians (who of course usually don’t have much).
I love that the main article here states that Music Xray looks for and responds to articles that describe it as a scam, and the very first comment? From the CEO himself!
I await the reply to this post…
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Greg writes:
Yeah, if things seem too good to be true thats because they are.
Welcome to the new age “labels” and I hate to say it but I’d rather have worked with the guy with the cigar then a
f**k website.
Thanks for educating songwriters about this SCAM. I will stay away and encourage my friends to stay away as well.
---
In short from reading about it and the CEO responding to it. It very well seems to be a legal scam, a scam nonetheless. And BandMix is partnering with them. This speaks badly I feel for BandMix having to attribute themselves in a bad form. A far better partnership I feel would have come from http://www.exploretalent.com/. And not some shady business venture from Music XRay. From what I read in full is the CEO constantly was trying to sling political & social hogwash around in a way to validate the scam. As afforded in short by the few aforementioned texts.
Case in point: Music Xray. Music Xray will tell you they are providing a service to these musicians by offering “exposure opportunities”, that put their music in front of “Music Industry Professional”… for a fee. Right, so if you’re a musician, instead of buying that QuickStop burrito, you can pay $3+ to submit your music to one of these “exposure opportunities” and have your music reviewed by an “industry professional”. Of course, anyone can sign up to be one of these said “professionals”. Yup, anyone and their uncle can sign up as one and start creating “opportunities” that charge musicians a submission fee. Or you could just cut out the middle man and give your uncle Lenny $3 to tell you how great you are (thanks Lenny!).
Think American Idol, except all the thousands and thousands of contestants have to pay to have to pay each judge for every “opportunity” to perform for them and instead of Simon, you get berated by uncle Lenny (who was in a band once). And in this scenario, Music Xray would be the TV producers who get to make coin off the whole thing, while declaring their innocence of any wrong-doing. It’s not their fault Lenny is really a refrigerator repair man and can’t cary a tune in a bucket.
Want more proof? Music Xray are also prolific spammers. Once you’re on their list, they will email you constantly with “opportunities” from a range of email domains, so you can’t kill them off with a spam filter. You can keep trying to “unsubscribe” but it won’t do you any good. Classy! How much money would you give to a spammer?
And Music Xray also searches for, and responds to, articles that discus their business as being a scam (like this one). This in itself is an obvious mark of a shady business.
So, is Music Xray a scam? Maybe it depends on how much you like QuickStop burritos. Judge for yourself…
---
Hi Dasspunk. Mike McCready here, co-founder and CEO of Music Xray.
It’s not so much that we seek out any articles about our company so much as people find them and alert us or we get a Google alert or something like that and as with any business that deals with thousands of users it’s important for us to manage our reputation.
I appreciate the intention behind your post. As a one-time jaded musician myself, the whole reason we took our company in the direction we did was to be part of the solution to the numerous shady offers that are out there. So, I get what you’re trying to do. Nevertheless, we are backed by venture capital have reputable advisors and partners who would never be involved in a shady operation. We’re held to a pretty high standard.
Please allow me to address a couple of your points.
Yes, it is true that anyone can sign up on our site and offer to be a music industry professional and accept song submissions from artists. However, all of these accounts must go through an approval process and we do not publish any opportunities we find to be bogus. If any slip through the cracks, we have an extensive community policing system that enables any musician to rate the industry professionals and leave comments right on their profile page for everyone to see. We publish all legitimate comments, good and bad and you can see an example of that here: http://www.musicxray.com/profiles/626
Also, this is the commitment we make to artists: http://www.musicxray.com/our-commitment
This is where success stories are published and anyone can vet them if they’d like to: http://www.musicxray.com/success-stories
Lastly, regarding the spam: we only launched the site a few months ago so we are in an aggressive marketing stage – trying to get the word out. Part of our effort to do that involves getting a lot of our users to sign up to our affiliate program and we encourage them to sign up other musicians. We’ve run email address gathering contests and other campaigns that have unfortunately resulted in some people being signed up to our email list multiple times and against their will. Frankly, we should have foreseen that. As a result, it has given us a mixed bag of outcomes precisely because we’ve received a number of complaints and it has been hard for a small number of people to unsubscribe because we use several different email service providers with multiple lists. We hope to have that solved this coming week. We’re not ignoring the issue and we’re changing the way to ask our users to help us spread the word. I’m not saying it won’t happen again but we’re trying to stem this.
In conclusion, we run a very transparent ship. I’m not saying there aren’t legitimate complaints about our service. We’re not perfect but we do engage and interact with our users in an effort to improve. We want Music Xray to be the fastest, most economical and most efficient way for musicians to get in touch with music industry professionals. We are always open for dialog and to address concerns. We have 24 hour customer service during the week and it’s only slightly reduced on the weekends. We’re doing our best and will make improvements in the areas where the criticisms ring true.
Thanks Dasspunk for the opportunity to address this. I try to be personally available as much as possible so if I’ve left anything un-addressed please get in touch and Ill be happy to give you my best answers.
-Mike
---
Dean writes:
I am a MusicXray member myself, and I do wonder about the integrity of anyone who charges people just to listen. The rule of thumb preached by the major songwriting organisations and musicians unions is that as a musician or writer you should NEVER hand over any money upfront, and anyone asking you to do this is untrustworthy.
I get sensational e-mails all the time from Music Xray saying things like ”songs neede for Beyonce”, ”songs needed for Taylor Swift”, and ”songs needed for major brand ad campaign”. However when one looks more closely it is usually an independent publisher or company, or even just a person, who is going to ‘attempt’ to plug your song to the companies who represent Taylor Swift or Beyonce, which could of course just mean putting a CD in the post, which we can all do ourselves, and which we all know is pointless. These e-mails are totally, and deliberately, misleading.
Certainly the ‘success stories’ to which Mike McCready has helpfully directed us here make no mention of any song being succesfully placed with these artists, or as far as I can see any recognisable artist at all. Same goes for the ad-campaigns. There is no mention of any of it. Instead success stories are things like: ”Block Scholars just got accepted to be placed on Valleyarm MIDEM Sampler to be handed out to industry movers and shakers in Cannes, France at the MIDEM Conference!”
This sounds to me like somebody is going to make some CD’s, take a bag full of them, stand outside the conference centre and pass them to disinterested music execs as they pass by. It’s hardly the same as Beyonce selling a million copies of a song you wrote and she recorded. Has music Xray never succesfully placed a song with an established and recognisable artist? Not one? Ever? If they have why are they not shouting it from the rooftops?
The ‘Torrez Music Group’, one of the most regular and misleading parties making money through the site, regularly claims to require songs for artists such as Carrie Underwood, yet does not list any of the artists it claims it represents or has contacts to on it’s website. Makes no metion of them at all. The website is sparse to say the least and doesn’t look as if it’s been updated for about a year – http://www.torrezmm.tk/
The whole Music Xray thing is cleverly done – they do have their little success stories – they’re not just pocketing all the money they get and clearing out, so it is very difficult to throw any mud that sticks. This is a much more sustainable and legitimate way to take money from musicians (who of course usually don’t have much).
I love that the main article here states that Music Xray looks for and responds to articles that describe it as a scam, and the very first comment? From the CEO himself!
I await the reply to this post…
---
Greg writes:
Yeah, if things seem too good to be true thats because they are.
Welcome to the new age “labels” and I hate to say it but I’d rather have worked with the guy with the cigar then a
f**k website.
Thanks for educating songwriters about this SCAM. I will stay away and encourage my friends to stay away as well.
---
In short from reading about it and the CEO responding to it. It very well seems to be a legal scam, a scam nonetheless. And BandMix is partnering with them. This speaks badly I feel for BandMix having to attribute themselves in a bad form. A far better partnership I feel would have come from http://www.exploretalent.com/. And not some shady business venture from Music XRay. From what I read in full is the CEO constantly was trying to sling political & social hogwash around in a way to validate the scam. As afforded in short by the few aforementioned texts.
I am but a dream amidst these shadows. The black mass of chattered bugs in my brain is all that I know. To kiss and bleed these demons through my mouth. To less in mind the cage of iron beating and to scurry like a mouse. -Daniel Towsley