I have a Schecter C1 classic guitar beautiful with the vine of life mother of pearl inlay the entire lenght of the neck. The volume pot was becoming intermittant and scratchy. I found Schecters home page and tech support. I sent an email asking what type of volume pot to buy. They sent back an email asking for my home address and mailed me one FREE of charge. I am impressed by that. I will have only good things to say about them but I am sure that is what they want! Being that I purchased that guitar in 2003 and the warranty has long since expired! 
