Hi I am so upset about this. Long story short, I bought an asus laptop a year ago and only first tried the webcam to record my guitar playing about 3 months ago. First the webcam didn't even shoe any video, just a blur. So because it was still under warranty, I got the webcam replaced. Then I discovered that the audio was sh*t, with a constant background interference noise occurring even with the newly replaced webcam. Then I took it back and after numerous visits to try and rectify the problem including yet another webcam replacement and also webcam cable replacement, I convinced them to give me a refund because they could not fix the issue. I then bought a brand new MSI laptop that cost over $2000 (it is an MSI G63 8RD). It is still only 6 days old. I have box and receipt. To my horror I tried recording some acoustic guitar for the first time tonight and it sounds horrible. Check out this link: https://vimeo.com/288036384
I have the webcam covered with tape for privacy but that is irrelevant as it is just the audio issue I am trying to show. I was sure the audio was going to be ok as I actually tried the laptop webcam in store, but that was just using my speaking voice. Hear how it fades out almost straight away, really abysmal harmonics. Do I have a case to get a refund? Is there some setting I am getting wrong? I have tried all volume settings for microphone and microphone boost to no avail and also different sample rates and bit depths in advanced settings. It does not make sense as everything else I try, from my ipad air 1st generation, to my old samsung galaxy smartphone to my 6 year old asus - all of them produce a decent recording of acoustic guitar that lets the sound ring out. This is a nightmare can anyone provide me with some advice? All I want to do some amateur recording simply using a webcam and then put it on vimeo, bandmix and maybe facebook, without using any accessories such as an external microphone. The microphone in my MSI is controlled by Realtek audio. This whole episode is a nightmare.
I have the webcam covered with tape for privacy but that is irrelevant as it is just the audio issue I am trying to show. I was sure the audio was going to be ok as I actually tried the laptop webcam in store, but that was just using my speaking voice. Hear how it fades out almost straight away, really abysmal harmonics. Do I have a case to get a refund? Is there some setting I am getting wrong? I have tried all volume settings for microphone and microphone boost to no avail and also different sample rates and bit depths in advanced settings. It does not make sense as everything else I try, from my ipad air 1st generation, to my old samsung galaxy smartphone to my 6 year old asus - all of them produce a decent recording of acoustic guitar that lets the sound ring out. This is a nightmare can anyone provide me with some advice? All I want to do some amateur recording simply using a webcam and then put it on vimeo, bandmix and maybe facebook, without using any accessories such as an external microphone. The microphone in my MSI is controlled by Realtek audio. This whole episode is a nightmare.